Job Openings >> Customer Service Representative
Customer Service Representative
Summary
Title:Customer Service Representative
ID:1210
Department:Operations
Description

Center Point is accepting applications for a Customer Service Representative for a company in Union City, TN.  The position offers medical insurance after sixty days, retirement with company match after 1 year, and paid time off.

Job Type: Full-time
Salary: $30,000-$40,000/year depending on experience

Essential Duties and Responsibilities include but are not limited to the following:

  • Assist customers via phone and in-person in a professional and efficient manner
  • Create service orders in system and relay information to technicians
  • Order parts
  • Schedule service calls and process customer payments
  • Communicate with customers before and after the appointment

Required Experience:
  • Dispatch or service routing experience preferred but not required
  • Must have strong computer skills
  • Must have excellent organization and customer service skills
  • Must be able to multi-task
  • Must have great attention to detail​
  • Must be able to pass drug test
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